• Closed Items
• General System 
• Form 45-106F1 
• Participation Fee Form 
• Investment Fund Prospectuses 
• Fees/Refunds 
• Search
• Watch List 
• WKSI Prospectus 
• OTC Issuers 
• Profiles

Closed Items

Category	Name	Comments
General system	Isolated instances of users not able to access Dashboard.	Resolved November 27, 2024
	Continuing saved drafts in Dashboard.	Resolved November 18, 2024
	Address search not working.	Resolved November 18, 2024
	NRD search not working.	Resolved November 18, 2024
Investment fund prospectuses	Payment information on large IFG filings.	Resolved December 18, 2024
	Inability to File in One Project.	Resolved November 18, 2024
	Series disappear from Draft projects.	Resolved January 22, 2025
Decision Documents	Decision Documents may not be available on SEDAR+ for some filings.	Resolved December 18, 2024
Draft filings	Unable to continue draft filings.	Resolved November 18, 2024
Form 45-106F1	Report of Exempt Distribution – Item 8 Compensation – Not able to add more than one registrant/agent/company/individual receiving compensation or commission.	Resolved June 2024
	Unable to submit an Amended Form 45-106F1.	Resolved June 2024
	Error when you hit Save, then multiple copies of the draft filing appear in Drafts list and they all have the same ‘TEMP’ number.	Resolved June 2024
	Adding Item 9 Details is slow and glitchy; consider allowing Schedule 2 to be attached in Excel format or to pull data from previous filings. For now, follow instructions in the SEDAR+ Quick Guide for Reports of Exempt Distribution to populate Item 9.	Resolved November 18, 2024
Fees/Refunds	Investment Fund projects not calculating certificate of proceeds fees properly yet.	Resolved March 2, 2025
	Investment Fund projects not calculating certificate of proceeds fees for Hybrid funds.	Resolved March 2, 2025
	Certificate/notice(s) re proceeds of distribution Fees – Sometimes NIL proceeds still calculates fees.	Resolved March 2, 2025
Form 72-503	‘Unexpected system error’ on submit	Resolved March 2, 2025
	Inability to Include a Security Description.	Resolved March 2, 2025
Pre-Filing Prospectus	Inability to Include a Security Description.	Resolved March 2, 2025
Profiles	Fund not showing under group profile after fund and group names changed.	Resolved November 18, 2024

General System

Issue	Comments/Workaround
System Processing Time is Slow (especially loading each page).	CSA is actively working to address the system performance issue and it is being treated as a high priority.
Submitted Projects Not Immediately Appearing in Submitted Work.	This may occur on the occasion and whether the filing appears immediately in Submitted Work or is delayed, you will still receive the email confirmation for the filing.   Workaround: If you took note of the filing number, you can search for the filing using the ‘Filing’ search tab. When a delay does occur, the filed project will show up in your Submitted list by the next day, at the latest.  If you have access to DisclosureNet/Avantis and the filing had public documents, you can use that system to confirm filing was completed.
‘Connection Interrupted’ error message (previously displayed as ‘Failure of Web Server bridge’).	This error may be displayed when you hit the submit button and the system requires extra time to process the request.  CSA is actively working to address the system performance issue and it is being treated as a high priority.  Workaround: Do not attempt filing again. Wait 10 minutes, then check your ‘Submitted work’ tab to confirm if the filing was successfully completed. If not, try filing the documents again.
Multiple steps required to download a Confirmation of Filing.	We will consider for a future enhancement.
Linking Documents Incorporated By Reference – Search shows all issuers, should be limited to filings by this issuer.	Workaround: Login, go to the profile of the issuer to view the filings and determine the Filing Number of each document incorporated by reference. Then, when creating the filing, search by Filing Number when you need to add your documents incorporated by reference.  If you are unable link it, you’ll need to attach the PDF copies.  We will consider limiting filings incorporated by reference as for a future enhancement.
Password expiration warning not long enough.	We will consider for a future enhancement.
Password expiration time period should be longer.	We have received requests to change the 45-day expiry to a longer period. Based on consultation with our security specialist, this is something we cannot do.
Issues with resetting user password.	Workaround: If you experience issues resetting your password, use the ‘In Private’ or ‘Incognito’ tab option in your browser to complete your user password reset.
Company Name in Contact field on draft projects disappears.  Contact name also changes from one filer to another automatically.	We will consider for a future enhancement.
Some accessibility aspects of the site could be improved.	SEDAR+ is designed to meet all Accessibility for Ontarians with Disabilities Act (AODA) requirements and accessibility best practices.
Issues submitting large documents.	Workaround: Compress the documents to reduce their size.

Form 45-106F1

Issue	Comments/Workaround
Amending Form 45-106F1; the system seems to process slower on amended projects than on initial filings.	CSA is actively working to address the system performance issue and it is being treated as a high priority.
Form shows previous names that are over 12 months old.	We will consider for a future enhancement.
When entering information regarding deferred compensation in Item 8(d) of a Form 45-106F1 – Report of Exempt Distribution for one entity and if there are multiple entities being compensated, the information regarding deferred compensation for one entity will also show up in that section (Item 8(d)) for the other entity (even though the box is not checked off) when the .pdf document is generated.	This defect is currently under investigation (QM-96496).

Participation Fee Form

Issue	Comments/Workaround
Error on Submit advising the document description contains invalid characters.	Workaround: Maintain the profile to remove any special characters from the issuer name.   This defect is currently under investigation (QM-100324).
Unable to submit a participation fee form that contains negative values.	Attach the participation fee form as a PDF on the annual financial statement filing type and associated document type.   Contact the OSC and ASC with the filing number for the creation of outstanding fees.  ON forms  AB forms

Investment Fund Prospectuses

Issue	Comments/Workaround
‘Sub-type and documents’ tab indicates ‘Incomplete’ on saved Draft although all mandatory fields entered.	Workaround: select ‘Make changes’ on the ‘Sub-type and documents’ section then select ‘Save and continue’ to clear the error.   This defect is currently under investigation. (QM-102269/101211).
Certificate/notice(s) re proceeds of distribution – ‘Connection interrupted’ error message.	Workaround: If you receive the ‘Connection interrupted’ error message when submitting ‘Certificate/notice(s) re proceeds of distribution’ document(s), wait 10 minutes then check your ‘Submitted work’ tab to confirm if the filing was successfully completed. If the submission was not successful, file the document using the ‘Other’ document type. Enter the correct document type name in the Description box provided on the ‘Other’ document type for the regulators’ reference.
Scrolling in pop up window when adding series.	This defect is currently under investigation (QM-96366/96368).
The issue here is that after the final receipt has been made public,  the classes/series and date of the last final prospectus were pushed to the investment fund profile, and the final receipt and the final materials are displayed on all of the funds in the submission, then another document is submitted and made public (example, management agreement) for only a subset of funds in the filing, what happens is that the final receipt as well as all the final materials will only be displayed on to the subset of funds that was selected, (no longer on all funds in the submission) (QM-93478).	Workarounds:  How do I submit a prospectus-related document after the final receipt is issued for an investment fund group?  When a document (for example, a material contract) that pertains only to a subset of funds in the prospectus (example, only 2 of the 20 funds are selected under the ‘Investment funds included in the submission’) and the document is submitted after a final receipt is issued, the final documents including the final receipt will only be displayed under the two funds that were selected when the last submission is submitted.  As a workaround, when filing a document after a final receipt is issued, all funds must be selected under the ‘Investment funds included in the submission’ section even if the document only pertains to a subset of funds in the prospectus. Upload the document and then submit.   How do I file prospectus ‘final materials’ for an investment fund group?  When filing final materials in multiple submissions, ensure that the last submission before the principal regulator issues the final receipt, has all the funds in the prospectus listed under the ‘Investment funds included in the submission’ section. This will ensure that the final materials will be displayed under all the funds in the submission when searched. We suggest filing the document ‘Confirmation re final materials’ as the last submission if you need to submit the final materials in multiple submissions.

Fees/Refunds

Issue	Comments/Workaround
Can the “Auditor’s consent letter be submitted under a separate filing without triggering the SEDAR+ System Fees again?	File the auditor’s consent letter under a new “Annual Financial Statement” filing. A system fee will be charged only if the document “Audited annual financial statements” is attached to the filing.  Therefore, when attaching only the “Auditor’s consent letter” document, there is no system fee charged.    Note that the auditor’s consent is required to be filed no later than the date that the financial statements are filed, as noted in subsection 10.1(2)(a) NI 41-101 and subsection 2.6(2)(a) NI 81-101.
Certificate/notice(s) re proceeds of distribution on supplement filings are calculating incorrectly in BC even for projects where the base shelf was filed using SEDAR+ (issue started following the April 2024 BC fee rule changes).	Workaround: enter ‘0’ as the BC proceeds in SEDAR+ and the BCSC will create an outstanding fee to be paid after filing submission.
When you maintain a filing to add jurisdictions, the system does not automatically charge the filer the fee (because no document is attached to trigger it).	We will consider for a future enhancement  Workaround: Maintain the filing and add the jurisdiction(s). As a document was not attached, filing fee(s) will not be charged. Please contact the jurisdiction(s) for outstanding fee creation.
Filers want to see the fees owing before the Submit button. Can the fee attributes page please have a ‘calculate fees’ box to show us the fee before we hit submit?	We will consider for a future enhancement.
Data retrieval for accounting departments is difficult. The data retrieval in SEDAR+ doesn’t pick up all transactions properly, is missing the matter number etc. and doesn’t necessarily pull in the time of payment.	We will consider for a future enhancement.

Search

Issue	Comments/Workaround
System doesn’t seem to find most Third Party Filer profiles.	Workaround: If you know the Third Party Filer (TPF) has filed on legacy SEDAR, do a search for the EWR Filing Project under the issuer’s profile, it should show you the link to the TPF filer and you can access the TPF profile to request authority.
Search for public documents filed on SEDAR+.	Workaround: If you have access to DisclosureNet/Avantis, public documents filed on SEDAR+ are also available on this site.
Search feature on the SEDAR+ website is hard to use.	Workaround: If you need to find SEDAR+ filing procedures on the SEDAR+ website, it is usually easier to google ‘SEDAR+ procedure for X’ to get to the right page rather than searching on the SEDAR+ website.

Watch List

Issue	Comments/Workaround
Can an indicator be added on an investment fund profile to indicate if the fund has been terminated so that filers can filter terminated funds from watch lists?	We will consider for a future enhancement.
Only one user can add a profile/group to their watchlist per filing organization. Can SEDAR+ be updated so multiple filers at the same filing organization can watch the same profiles?	This is a defect that we are currently investigating (QM-96734).

WKSI Prospectus

Issue	Comments/Workaround
Unable to file ‘Final’ documents immediately after filing ‘Preliminary’.	Workaround: To prevent this issue, the filer should wait a short period between making their first and second submission (enough time to receive at least one ‘maintain’ confirmation email).
Filing process	How do I file a shelf prospectus, that is relying on an exemption from certain prospectus requirements, for a well-known seasoned issuer (WKSI)?   When filing a shelf prospectus relying on the WKSI exemption, preliminary documents should be filed before final documents. The letter required to be filed in place of the preliminary shelf prospectus must be filed under the document type ‘Preliminary short form prospectus’ and not the ‘Cover letter’ document type. This letter and any technical or oil and gas reports must be filed under the ‘Preliminary’ subtype. Otherwise, the fees owing will not be calculated correctly by SEDAR+. All other documents required must be filed in another submission, under the ‘Final’ subtype.

OTC Issuers

Issue	Comments/Workaround
Unable to select ‘ON’ as principal regulator if OTC issuer.	Workaround: maintain profile to not indicate issuer is an OTC issuer and select ‘ON’ as the principal regulator.

Profiles

Issue	Comments/Workaround
Issuer has more than one profile.	We are working on a solution to merge duplicate profiles and their filings so that data integrity will be preserved.
Profiles are immediately Public.	If a new profile (that should initially be private) is to be created pertaining to an IPO, please refer to:   How do I create a profile for IPO purposes, and ensure the profile is private? Before proceeding to create an IPO profile in SEDAR+, you must send a pre-requisite email to the CSA Service Desk notifying them of your intention to create an IPO profile in SEDAR+.   Click on the link to access the prescribed email template.   The subject line must read ‘IPO Profile Creation in SEDAR+’, and the email must be sent using your primary business email address.   Once the email is sent, please call the Service Desk at 1-800-219-5381 to inform them of your email request.   Finally, proceed to create your profile in SEDAR+. Refer to Create a profile in SEDAR+.   Upon successful approval of your profile in SEDAR+, you will receive an automated email notification confirming your profile creation; as well as an email from the CSA Service Desk confirming that your profile status is ‘private’.