SEDAR+ System Status

Scheduled maintenance

Start EndImpactNotes
July 27, 2023Until further noticeSEDAR+ is available 24 hours a day on weekdays. Occasionally, between 11:00 p.m. E.T. and 7:00 a.m. ET. system maintenance may be conducted. System maintenance is routinely conducted at various periods on weekends. 

The CSA Service Desk is available 24/7.		More information

Summary of open items

The CSA Service Desk offers support 24 hours a day, 7 days a week. Please contact them if the Help Centre or list below does not offer a solution to the problem you are experiencing.

CategoryNameStatusOpen dateExpected resolution
PasswordsNo email notification of password expiryInstructions availableSeptember 7, 2023December 3, 2023
SystemSporadic problems submitting filingsInstructions availableAugust 25, 2023To be determined
SearchUsers reporting problems with searchInstructions availableAugust 20, 2023To be determined
FeesFees on filings migrated from SEDARInstructions availableJune 9, 2023These errors are temporary and will eventually be eliminated as amendments stop being made against non-SEDAR+ initiated filings.
FeesFee calculation errors on certain infrequent filingsInstructions availableJune 9, 2023Will continue until calculations are updated in a future release.

Summary of closed items

CategoryNameOpen dateClose date
SystemCTO and DL automated email notifications not functioning.July 27, 2023September 3, 2023
SystemSEDAR+ is experiencing a user account activation service interruption.July 25, 2023August 30, 2023
CSA Service DeskThe CSA Service Desk is currently experiencing high call volumes.July 31, 2023August 16, 2023
DocumentsFiling submissions made in SEDAR+ appear twice when viewing an issuer’s documentsJuly 27, 2023July 31, 2023
SystemSEDAR+ intermittent performance issuesJuly 26, 2023July 27, 2023